{"id":4690,"date":"2025-07-19T16:42:09","date_gmt":"2025-07-19T14:42:09","guid":{"rendered":"https:\/\/oslostudios.ch\/format\/telephone-announcements-ivr-systems\/"},"modified":"2026-03-05T00:31:10","modified_gmt":"2026-03-04T22:31:10","slug":"telephone-announcements-ivr-systems","status":"publish","type":"format","link":"https:\/\/oslostudios.ch\/en\/format\/audio-production\/telephone-announcements-ivr-systems\/","title":{"rendered":"Telephone announcements &amp; IVR systems"},"featured_media":4692,"parent":5199,"menu_order":1040,"template":"","meta":{"_acf_changed":false},"genre":[11],"class_list":["post-4690","format","type-format","status-publish","has-post-thumbnail","hentry"],"acf":{"format_service_teaser_group":{"format_teaser_kurztitel":"IVR","format_service_teaser_titel":"Telephone announcements \/ IVR systems","format_service_teaser_beschreibung":"For professional call answering and navigation.","format_teaser_eventzusatzleistung_titel":"","format_teaser_evetnzusatzleistung_text":""},"format_h1_titel":"Professional telephone announcements \/ IVR systems from Basel","format_hero_claim":"The first impression","format_hero_sub_claim":"Telephone announcements and IVR systems structure processes, provide orientation, reliably guide callers to the right information and convey the first impression of your company.","format_showreel_anzeigen":false,"format_video_file":null,"format_video_file_image":null,"format_einleitung_titel":"For service providers, companies and hotlines","format_einleitung_subtitel":"Voice-based menus for orientation and forwarding in the telephone system","format_einleitung":"Telephone announcements and IVR systems are spoken information and navigation modules for telephone lines. They support companies, organizations and service providers in guiding callers, structuring waiting times and explaining processes. \n\nGood telephone announcements and IVR systems are clearly formulated, easy to understand and designed in such a way that the user reaches the right destination without any detours. The voice, tempo and structure must be consistent and remain adapted to different end devices. \n\nOSLO STUDIOS produces telephone announcements and IVR content with professional voice recording, clean text coordination and a clearly defined workflow for editing and mixing. Recording, editing and technical playout take place entirely in our own studio. \n\nTypical components include script development, voiceover recording, sound editing, level adjustment and the delivery of files in the required telephone formats.","format_llm_repeater":null,"format_einleitung_image":5261,"format_bad_vs_good_anzeigen":"","format_bad_vs_good_heading":"","format_bad_vs_good_text":"","format_bad_vs_good_repeater":null,"format_nutzen_subtitel":"Benefits at a glance","format_nutzen_titel":"Telephone announcements and IVR systems provide structured caller guidance","format_nutzen_text":"Professional telephone announcements accompany callers in a friendly and reliable manner. They convey information clearly and guide you through menus that work without stress. ","format_nutzen_repeater":[{"format_nutzen_item":"Clear and neutral communication","format_nutzen_item_subtext":"Professional speakers guarantee a calm, comprehensible speech."},{"format_nutzen_item":"Consistent quality on all systems","format_nutzen_item_subtext":"Production takes place in formats that work cleanly in modern systems."},{"format_nutzen_item":"Efficient relief of processes","format_nutzen_item_subtext":"Structured menus help callers get to the right place more quickly."}],"format_anwendung_titel":"Where telephone announcements are used","format_anwendung_subtitel":"Typical applications","format_anwendung_text":"Telephone announcements and IVR systems structure the initial contact and guide callers efficiently to information or internal departments.","format-format-1way":"","format_anwendung_repeater":[{"format_anwendung_item":"Customer service"},{"format_anwendung_item":"Corporate headquarters"},{"format_anwendung_item":"Administration and authorities"},{"format_anwendung_item":"Healthcare"},{"format_anwendung_item":"Banks and insurance companies"},{"format_anwendung_item":"Hotels and restaurants"},{"format_anwendung_item":"IT and support services"},{"format_anwendung_item":"Logistics and service organizations"}],"format_projekt_titel":"Work samples","format_projekt_text":"An insight into telephone and IVR productions for service hotlines, companies and public bodies.","format-project":[5054,5038,5033],"format_prozess_heading":"Process<br> <span>Create telephone announcements<\/span>","format_prozess_text":"A standardized process ensures coordinated texts, clean recordings and error-free playouts. You can start at any time, for the entire project or individual steps. ","format_prozess_subtitel":"","format_prozess_repeater":[{"format_prozess_heading":"Briefing and text development","format_prozess_text":"Definition of greetings, menu items and language variants."},{"format_prozess_heading":"Speaker selection","format_prozess_text":"Selection of professional voices in the desired language and tonality."},{"format_prozess_heading":"Recording in the studio","format_prozess_text":"Voice recording with direction, editing and sound optimization."},{"format_prozess_heading":"Edit and formatting","format_prozess_text":"Clean processing and output in the formats required for telephone systems."},{"format_prozess_heading":"Playout and implementation","format_prozess_text":"Provision of files and support during implementation."}],"format_benefit_titel":"Your advantages with <br>OSLO STUDIOS","format_benefit_subtitel":"Reliable implementation","format_benefit_text":"OSLO STUDIOS provides you with a structured process that reliably plans and implements every telephone announcement and every IVR project. The voice recordings are produced in controlled quality, tailored to telephony, routing and technical specifications. ","format_benefits":[{"format_benefit_head":"Proven speakers and clear direction","format_benefit_text":"The production is carried out with a calm, neutral response and precise guidance."},{"format_benefit_head":"Clean technical implementation","format_benefit_text":"The recordings are optimized for telephone systems and reliably formatted."},{"format_benefit_head":"Structured processes in the studio","format_benefit_text":"Text, recording and output are coordinated and efficient."}],"format_faq_titel":"Frequently asked questions","format_faq_text":"For all other questions, you are only one click away from us.","faq_repeater":[{"faq_frage":"What are telephone announcements & IVR systems?","faq_antwort":"Telephone announcements are pre-produced voice recordings that greet, inform or forward callers. IVR systems (Interactive Voice Response) extend this function: callers navigate to the desired locations via voice menus or keystrokes. Professional recordings ensure that every interaction sounds clear, understandable and brand-appropriate.  "},{"faq_frage":"How are telephone announcements and IVR systems created?","faq_antwort":"The texts are checked, recorded and technically formatted for the respective telephone system. The announcements are then transferred directly. "},{"faq_frage":"Which voices are available?","faq_antwort":"OSLO STUDIOS works with a roster of professional voices in several languages. The selection is made according to requirements and the desired sound. "},{"faq_frage":"Can I adopt existing texts?","faq_antwort":"Yes, texts can be adopted or optimized together with you in the studio. "}],"format_cta_hook":"Your project with Oslo Studios","format_cta_text":"<strong>Are you planning new telephone announcements or would you like to update existing systems?<\/strong>\n\nTalk to our production team directly. We can advise you on the choice of speaker, text, technology and integration. 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