Professional telephone announcements / IVR systems from Basel
The first impression
Telephone announcements and IVR systems structure processes, provide orientation, reliably guide callers to the right information and convey the first impression of your company.
For service providers, companies and hotlines
Voice-based menus for orientation and forwarding in the telephone system
Telephone announcements and IVR systems are spoken information and navigation modules for telephone lines. They support companies, organizations and service providers in guiding callers, structuring waiting times and explaining processes.
Good telephone announcements and IVR systems are clearly formulated, easy to understand and designed in such a way that the user reaches the right destination without any detours. The voice, tempo and structure must be consistent and remain adapted to different end devices.
OSLO STUDIOS produces telephone announcements and IVR content with professional voice recording, clean text coordination and a clearly defined workflow for editing and mixing. Recording, editing and technical playout take place entirely in our own studio.
Typical components include script development, voiceover recording, sound editing, level adjustment and the delivery of files in the required telephone formats.
Benefits at a glance
Telephone announcements and IVR systems provide structured caller guidance
Professional telephone announcements accompany callers in a friendly and reliable manner. They convey information clearly and guide you through menus that work without stress.
Clear and neutral communication
Professional speakers guarantee a calm, comprehensible speech.
Consistent quality on all systems
Production takes place in formats that work cleanly in modern systems.
Efficient relief of processes
Structured menus help callers get to the right place more quickly.
Where telephone announcements are used
Telephone announcements and IVR systems structure the initial contact and guide callers efficiently to information or internal departments.
- Customer service
- Corporate headquarters
- Administration and authorities
- Healthcare
- Banks and insurance companies
- Hotels and restaurants
- IT and support services
- Logistics and service organizations
Work samples
An insight into telephone and IVR productions for service hotlines, companies and public bodies.
Your advantages with
OSLO STUDIOS
Reliable implementation
OSLO STUDIOS provides you with a structured process that reliably plans and implements every telephone announcement and every IVR project. The voice recordings are produced in controlled quality, tailored to telephony, routing and technical specifications.
Proven speakers and clear direction
The production is carried out with a calm, neutral response and precise guidance.
Clean technical implementation
The recordings are optimized for telephone systems and reliably formatted.
Structured processes in the studio
Text, recording and output are coordinated and efficient.
Our recording studios
for the highest standards
Our recording studios and live rooms are acoustically, technically, and spatially optimized for precise work on music, film, and speech projects, as well as immersive formats.
Dolby Atmos Cinema Studio
A precise control room for demanding productions. Developed for long-term work on sound, space and image. Ideal for immersive music formats and complex mixes.
- Dolby Atmos Cinema certified
- 36-channel speaker system
- Reference monitoring with JBL M2
- Avid S6 Digital Console
Dolby Atmos (Home) Studio
A controlled multi-channel room for music, modern media formats and Atmos mixes. Reduced, precise and designed for musical work.
- 7.1.4 Dolby Atmos Setup
- Genelec reference monitoring
- Precise monitoring environment for music
- Avid S6 Digital Console
Live Room & Booths
Rooms with variable acoustics.
- Large recording hall with controlled reverberation (150 m²)
- Two booths with variable acoustics (9 m² & 12 m²)
- Latency-free routing to all control rooms
- Acoustically optimised
Process
Create telephone announcements
A standardized process ensures coordinated texts, clean recordings and error-free playouts. You can start at any time, for the entire project or individual steps.
Briefing and text development
Definition of greetings, menu items and language variants.
Speaker selection
Selection of professional voices in the desired language and tonality.
Recording in the studio
Voice recording with direction, editing and sound optimization.
Edit and formatting
Clean processing and output in the formats required for telephone systems.
Playout and implementation
Provision of files and support during implementation.
What are telephone announcements & IVR systems?
Telephone announcements are pre-produced voice recordings that greet, inform or forward callers. IVR systems (Interactive Voice Response) extend this function: callers navigate to the desired locations via voice menus or keystrokes. Professional recordings ensure that every interaction sounds clear, understandable and brand-appropriate.
How are telephone announcements and IVR systems created?
The texts are checked, recorded and technically formatted for the respective telephone system. The announcements are then transferred directly.
Which voices are available?
OSLO STUDIOS works with a roster of professional voices in several languages. The selection is made according to requirements and the desired sound.
Can I adopt existing texts?
Yes, texts can be adopted or optimized together with you in the studio.
Your project with Oslo Studios
Are you planning new telephone announcements or would you like to update existing systems?
Talk to our production team directly. We can advise you on the choice of speaker, text, technology and integration.
